Privacy Policy

Effective Date: July 2, 2025
Last Updated: July 2, 2025

Direct AC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services.

1. Information We Collect

We may collect:

- Personal Information: Name, phone number, email address, and address when you complete a form or contact us.

- Usage Data: IP address, browser type, device type, pages visited, time spent, and other analytics.

- Tracking Data: Through cookies, pixels, and similar technologies, including those from third-party platforms (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We use your data to:

- Respond to inquiries and provide HVAC services.

- Send confirmations, reminders, and promotional messages.

- Analyze website performance and optimize ads on platforms like Google and Facebook.

- Create custom audiences and run remarking campaigns.

3. Third-Party Sharing

We may share limited data with:

- Marketing platforms (e.g., Google Ads, Meta Ads) for retargeting and audience insights.

-Analytics providers like Google Analytics.

- CRM and automation tools to manage communications and appointments.

We never sell your data.

4. Cookies & Tracking Technologies

We use cookies and pixels to:

- Improve website functionality.

- Measure ad performance and website traffic.

- Enable retargeting ads based on your site activity.

-You can manage or disable cookies in your browser settings. To opt out of tracking, use:

- Google Opt-Out

- Meta Preferences

5. Marketing Communications

By submitting your information, you consent to receive SMS, email, and phone communications. You may:

- Opt-out of emails via “Unsubscribe.”

- Opt-out of SMS by replying “STOP.”

6. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure.

7. Your Rights

You may request to access, correct, or delete your data by contacting us by calling (951) 226-0016.

8. Policy Updates

We may update this policy periodically. Changes will be reflected on this page with a new effective date.